AI Engineer
| Salary | Not published by the employer |
|---|---|
| Posted | 19 Oct 2026 |
| Source | Fuku’s job board (Careers page) |
About the role
Posted by Fuku (Hytech, a consulting firm headquartered in Australia and Singapore).
A hands-on AI Engineer to design, build, and deploy practical AI solutions within the Customer Service ecosystem: AI agents, LLM-powered workflows, knowledge/RAG solutions, intelligent decisioning, and AI-driven automation, integrated with Zendesk, CRM systems, APIs, and automation tools.
Includes agentic workflows with tool calling and multi-step task execution, human-in-the-loop and exception handling, prompt engineering and structured outputs, model evaluation on accuracy, latency and cost, and RAG retrieval quality, grounding and citation.
This text is copied from the employer’s posting. Check the original for the latest details.